Today I had the following error (in an english SharePoint farm with dutch language pack) when I clicked the help icon in SharePoint:
“HC niet gevonden. (MS.OSS.manifest , 1043)” (in English: HC not found … )
After some searching I found that I had to check the HelpFold in the Central Administration site. In the Content folder (<CAsite>/HelpFold/Forms/AllItems.aspx) there was no 1043 folder so the help text couldn’t be found. To solve this follow these steps:
- Click Start, click Run, type cmd, and then click OK.
- At the command prompt, type the following command, and then press ENTER:
cd %COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\BIN
- At the command prompt, type the following command, and then press ENTER:
Hcinstal.exe /act InstallAllHCs
Tags: error, installation


September 16th, 2009 at 7:59 AM
I Got “Outcome code is: 4. It seems this is a good one
Help is working. Thanks Marc
September 16th, 2009 at 2:35 PM
Yes, outcome 4 is okay.
September 28th, 2009 at 3:42 PM
Thx for sharing! I got also “Outcome code is: 4″ and the help files are working now. Great job