This is a post without a solution (yet). I’m always having some kind of trouble with installing this SharePoint 2007 service.

I use these settings:

 dms1

The description with this service states that: To use the Directory Management Service you need to provide the SharePoint Central Administration application pool account with write access to the container you specify in the Active Directory. Alternatively you can configure this server farm to use a remote SharePoint Directory Management Web Service.

The OU that is created by the admin of my client is “Distributiongroups MOSS” and the CA application pool account has write access to this OU but the following error appears:

Either the specified Active Directory container does not exist or it has not granted the correct permissions to the central administration application pool account.

I have 2 questions, maybe you can help me out:
- is the space in the OU name correct, can SharePoint handle this?
- which permissions (see picture below for current permissions) does this account need?

dms2

All help is more than welcome.

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3 Responses to “Trouble with Directory Management Service”

  1. For the Directory Management Service to work, the SharePoint service account needs to have add and modify rights to the OU that is specified in the Incoming Email Settings page. If this account does not have rights to the OU, automation of these contacts will fail. In addition, the SharePoint Web Application must run under domain credentials and not as Local Service or Network Service.

  2. Thanks for your reply Luke

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